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Shipping Info

U P D A T E

As at 3pm Tuesday 24.03.2020

We are open on the 24th and 25th while the level 3 lockdown is in place. 

Normal hours Tuesday. 9am - till we slow down on Wednesday. This includes both Greymouth & Hokitika stores.

*** We will be in lockdown for a minimum of 4 weeks ***

Services: 

* Mountain Radios - no new radios will be issued or hired until alert level has been reduced to level 1 

* NZ Couriers - The Hokitika Branch is a Depot for NZC, this will mean that NZC customers will have to contact NZC direct in Christchurch to organise pick ups and or purchase bags & tickets. 

you can find a contact here - https://www.nzcouriers.co.nz/

We will do our best to fulfil any online orders made. Our website will still be operational during lockdown and any orders will be shipped when the lockdown is lifted.

Keep safe team !

Shipping

Currently Wild Outdoorsman - Fishing & Firearms will only ship to addresses within New Zealand, including outer islands. We do not ship internationally. 

We ship Monday to Friday so Saturday and Sunday orders will be processed Monday (which means no overnight for Sat-Sun orders).


For most orders we have a $5 shipping fee, $8.50 for rural addresses. For larger items & Larger Quantities of items additional fees apply. 

Most courier companies charge based on weight or size, generally what is bigger & upto 25kgs. If we have to send your order from a supplier, we’ll pay any additional freight cost. If you’re ordering more than 1 item and the combined weight (or size equivalent) is more than 25kgs we reserve the right to charge additional freight.

From time to time we might offer freight specials, or even free freight. These offers will also be based on 25kgs.


Damaged or Non-Delivered Articles 

If your article is damaged upon arrival please notify us ashlea@wildoutdoorsman.co.nz or by phone on 03 755 8947

If your order has not arrived within 4 days of the dispatch date please notify us immediately ashlea@wildoutdoorsman.co.nz or 03 755 8947.

There is only a small window of opportunity for us to be able to claim for missing parcels with courier companies. Failure to notify us in the above time frames may result in no refund.

 

Firearms

CHANGES TO FIREARM SHIPPING | We can ship firearms but we can only ship to Dealers and businesses. So please keep in mind where you would like it sent when purchasing online. 

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