Currently Wild Outdoorsman - Fishing & Firearms will only ship to addresses within New Zealand, including outer islands. We do not ship internationally. We ship Monday to Friday so Saturday and Sunday orders will be processed Monday (which means no overnight for Sat-Sun orders).
For most orders we have a $6 shipping fee, $9.00 for rural addresses. For larger items & Larger Quantities of items additional fees apply.
Most courier companies charge based on weight or size, generally what is bigger & upto 25kgs. If we have to send your order from a supplier, we’ll pay any additional freight cost. If you’re ordering more than 1 item and the combined weight (or size equivalent) is more than 25kgs we reserve the right to charge additional freight.
From time to time we might offer freight specials, or even free freight. These offers will also be based on 25kgs.
TRACKING YOUR ORDER
The team at Wild Outdoorsman aim to have your order ready for dispatch within 1-2 working days, shipping 1-3 days & for rural delivery addresses please allow an extra 1-2 days for delivery. You will receive a Shipping Notification with your tracking number and a link to track your parcel when your order is dispatched.
If your parcel is overdue, please contact us via email email@example.com with your purchase details and we will track it down. Delivery over the Christmas period and statutory holidays may be delayed. Please also note orders are processed Mon - Fri (No deliveries Sat-Sun) Please note: We can only ship to New Zealand addresses at this time.
DAMAGED OR NON-DELIVERED ARTICLES
If you receive your goods in a damaged condition, please contact us immediately to receive instructions on how this will be rectified. Please do not attempt to use or fix faulty goods. You can email us on firstname.lastname@example.org
If your order has not arrived within 4 days of the dispatch date please notify us immediately email@example.com or 03 755 8947.
There is only a small window of opportunity for us to be able to claim for missing parcels with courier companies. Failure to notify us in the above time frames may result in no refund.
FIREARMS & AMMUNITION
All firearms & ammunition sales must be accompanied by police purchase form, forms can be filled out at your local police station. This form must then be sent to our store before purchase. Please click here for the Police Mail Order Form and more info.